IT Services & Consulting for SMEs

Practical digital solutions for the development, implementation and continuous improvement of business systems and processes.

Technology that supports the way your business works

Polyiamond provides IT services and consulting for small and medium-sized businesses, with a focus on developing, implementing and continuously improving digital solutions.

My approach starts with understanding the business: how it operates, how its processes are structured and what it needs from its technology.

From there, I translate business requirements into practical solutions – whether developing new functionality, implementing and adapting software, improving digital workflows or managing business applications over time.

The focus is on solutions that are effective, maintainable and appropriate for the organisation, without introducing unnecessary technical complexity.

IT Services & Consulting

Web Development & E-Commerce

Development and continuous improvement of professional websites and e-commerce solutions for SMEs.

Services can include:

  • new website development,
  • implementation of additional functionality,
  • integrations,
  • optimisation and the
  • further development of existing web solutions.

Application Management & Software Solutions

Management and continuous improvement of business applications throughout their lifecycle.

Services can include:

  • application configuration,
  • software adjustments,
  • evaluation and implementation of new solutions,
  • coordination with software providers and
  • adaptation of existing applications as business requirements evolve.

Requirements Engineering & IT Consulting

Analysis and translation of business needs into clear functional and technical requirements.

Services can include:

  • requirements analysis and documentation,
  • evaluation of possible solutions,
  • development of specifications and
  • support throughout software selection and implementation.

The aim is to bridge the gap between business requirements and technical solutions.

Business Process Digitalisation & Automation

Analysis of existing business processes to identify opportunities for digitalisation, automation and improved workflows.

The focus is on reducing unnecessary manual work, connecting systems and information more effectively, and implementing practical solutions that make everyday processes more efficient and reliable.

Experience & Expertise

My professional experience spans IT consulting, software implementation, requirements engineering, application management and business process digitalisation across enterprise, international and SME environments.

At the University of Bern, I lead IT services and research systems, with responsibilities covering IT strategy, application management, requirements engineering, digitalisation, process automation and complex system implementations.

My previous experience includes enterprise Identity and Access Management and systems integration at Adnovum, as well as international technical project management and systems implementation at the Universal Postal Union (UPU), a specialised agency of the United Nations.

Alongside these roles, I have extensive hands-on experience with SMEs and retail environments, including web and e-commerce development, POS systems, software implementation and the digitalisation and automation of business processes.

Across my work, the common focus is connecting business requirements with technology and turning them into practical, maintainable solutions.

View my professional experience on LinkedIn →

Rates & Engagement

Projects are scoped individually based on their requirements, complexity and expected duration.

Consulting and development services are available on an hourly or project basis, while ongoing application management can also be arranged as a recurring engagement.

Hourly rates start from CHF 150, excl. VAT.

For a project estimate or to discuss your requirements, please get in touch.

Contact

Based in Bern, Switzerland
Services are available both remotely and on-site, depending on the project.

Contact me at info@polyiamond.com.